Terms of Service

1. Acceptance of Terms

By accessing and using the Temple de la Luna website, services, and applications (collectively, "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Temple de la Luna reserves the right to modify these Terms at any time. Continued use of our Services following any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

2. Description of Services

Temple de la Luna provides spiritual arts, wellness guidance, community engagement, and related services through our website and digital platforms. These Services may include:

• Educational content and classes in spiritual arts
• Community events and gatherings
• Consultations and personal guidance
• Digital communications via email, SMS, and messaging platforms
• Membership and subscription offerings
• Community forums and networking

3. User Responsibilities

Account Information

You are responsible for maintaining the accuracy and confidentiality of your account information. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your information
• Keep your password and account credentials secure
• Immediately notify us of any unauthorized access to your account
• Accept responsibility for all activities under your account

Prohibited Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or threaten other users or staff
• Post obscene, offensive, or discriminatory content
• Attempt to gain unauthorized access to our systems
• Engage in fraudulent activities or misrepresent your identity
• Use automated tools to access our Services without permission
• Engage in spamming or unsolicited communications

Opt-In & Communication Preferences

You maintain full control over your communication preferences. You can:

• Modify your email and SMS preferences at any time
• Opt out of promotional communications while maintaining transactional messages
• Unsubscribe from specific message types or frequencies
• Request removal from all marketing communications

4. Intellectual Property Rights

Temple de la Luna Content

All content on our website and Services, including but not limited to text, graphics, images, videos, audio, logos, and software ("Content"), is the property of Temple de la Luna or our licensed partners and is protected by copyright and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not:

• Reproduce, modify, or distribute Content without permission
• Use Content for commercial purposes
• Reverse-engineer or attempt to extract source code
• Remove any copyright or proprietary notices

User-Generated Content

If you submit content to Temple de la Luna (comments, testimonials, photos), you grant us a worldwide, royalty-free license to use, reproduce, and distribute that content in connection with our Services and marketing. You represent that you own or have the rights to the content you submit.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEMPLE DE LA LUNA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.

Basis of the Bargain

You acknowledge that these limitations are an essential part of the bargain between you and Temple de la Luna and that our Services would not be provided without these limitations.

6. Disclaimers

As-Is Basis

Our Services are provided on an "AS-IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied. Temple de la Luna disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No Medical, Legal, or Financial Advice

Third-Party Links

Our website may contain links to third-party websites. We do not endorse, control, or assume responsibility for the content, accuracy, or practices of external sites. Your use of third-party websites is at your own risk and subject to their terms of service.

Availability & Interruptions

While we strive for continuous operation, we do not guarantee uninterrupted access to our Services. We are not liable for temporary or permanent interruptions due to maintenance, updates, or technical issues.

7. A2P Messaging Standards & Compliance

Temple de la Luna commits to responsible A2P (Application-to-Person) messaging practices in compliance with carrier guidelines, anti-spam regulations, and industry standards.

Consent & Opt-In Requirements

• All recipients have provided explicit written consent to receive messages
• Consent is obtained before any promotional or marketing messages are sent
• Separate consent is obtained for different message types or frequency tiers
• Recipients can modify preferences without penalty

Message Standards

• Messages include clear identification of Temple de la Luna as the sender
• All messages include easy opt-out instructions (e.g., "Reply STOP to unsubscribe")
• Frequency and timing comply with carrier and regulatory guidelines
• No misleading or deceptive messaging practices
• Messages are relevant to opted-in recipient interests and categories
• Message and data rates may apply. Check with your carrier for details
• Carriers are not liable for delayed or undelivered messages.
• You must be 18 years of age or older to use this SMS service

Data Security & Privacy

• Phone numbers and contact information are treated as sensitive personal data
• All messaging data is encrypted in transit and at rest
• Numbers are not shared with unauthorized third parties
• Compliance with GDPR, CCPA, and applicable privacy laws

Prohibited Messaging Practices

Temple de la Luna does not:

• Send unsolicited promotional messages without prior consent
• Purchase contact lists or use numbers from non-compliant sources
• Send messages during hours that violate carrier guidelines (typically 8 AM - 9 PM recipient's local time)
• Use misleading sender ID or Short Code information
• Engage in message flooding or spam-like behavior
• Send messages to minors for marketing without parental consent

Compliance Monitoring

Temple de la Luna maintains audit trails and monitoring systems to ensure compliance with these standards. We respond promptly to complaints and maintain transparent communication with carriers regarding our messaging practices.

8. Termination

Termination by You

You may terminate your account and use of our Services at any time by contacting us in writing. Upon termination, we will cease sending marketing communications, though transactional messages may continue for active accounts or subscriptions.

Termination by Temple de la Luna

Temple de la Luna may suspend or terminate your account or access to Services if you:

• Violate these Terms of Service
• Engage in illegal activities
• Abuse our Services or other users
• Refuse to comply with carrier or regulatory requirements

Effect of Termination

Upon termination, your right to use the Services ceases immediately. We may delete your account information after a reasonable period. Provisions regarding limitations of liability, intellectual property, and dispute resolution survive termination.

9. Contact Information

For questions about these Terms, concerns about our practices, or to exercise your rights, please contact us:

• Email: help@templedelaluna.com
• Website: www.templedelaluna.com
• Mailing Address: Temple de la Luna, St Petersburg, FL
• Response Time: We aim to respond to all inquiries within 5 business days

Dispute Resolution

If you have a dispute with Temple de la Luna, please contact us first. If we cannot resolve the issue, you may pursue legal remedies in accordance with applicable law. These Terms shall be governed by and construed in accordance with the laws of the State of Florida.